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Point of Sale System
Installation
In order to
print or view
PDF Files free Adobe Reader must be installed on your
PC
RestaurantPlus
software and hardware products should be installed by trained computer
professionals. Please work with a local
computer systems installer or work with RestaurantPlus
for on-site installation.
Point of Sale (POS)
software and hardware setup requires a highly trained
computer
technician to perform the setup tasks described
below. Additional details are
provided in RestaurantPlus Setup Manual
and User Manuals.
See Downloads
Receipt
(POS) printer setup on each PC
A
Receipt printer is normally connected to each POS station and is used to
print guest checks, receipts, etc. A local receipt printer can also be
shared by other networked POS stations. Additional receipt
printers may be installed in the kitchen, at drink stations, at service
areas, etc. and within RestaurantPlus software documentation, are referred to as PREP printers. PREP printers are used
to print food and beverage items at one or more locations (called prep
points, service areas, etc.)
RestaurantPlus
writes to receipt printers using Windows TruType fonts. If using
Epson receipt printers, purchase printer-driven cash drawers w/Epson
interface cable. If using non-Epson receipt printers, purchase serial
COM port cash drawers that connect to a PC.
RestaurantPlus
software allows 16 PREP printers to be defined (print driver
names: PREP-1, PREP-2, PREP-3, etc.) Example: a receipt printer is
installed in the Kitchen and is defined as PREP-1 (connected to the
network using a mini-print server and LAN cable, with print server
software is installed on each POS station). A local shared receipt
printer can also be used as a PREP printer. For example: the Bar POS
station can have its local receipt printer also setup as PREP printer 2
(PREP-2) so that each servers drink and beverage items will print in
the Bar. Based on the above examples, each POS station Printer settings
would contain the following print drivers: RECEIPT, PREP-1, and PREP-2.
During order entry food items would print in the Kitchen, beverage items
would print in the Bar, guest checks and receipts would print on the
local POS station.
RestaurantPlus recommended POS
receipt printers
POS
Stations
-
Epson
TM-T88III or TM-T88IV Thermal Receipt Printer for Checks,
Receipts (standard with our POS systems)
-
Epson
TM-U200 Impact Receipt
Printer for Checks, Receipts
-
Epson
TM-U220B Impact Receipt
Printer for Remote Kitchen,
Bar, Food and Beverage
Tickets
(standard with our POS systems)
Remote
(Kitchen, Bar) Food and
Beverage Printers
-
Ethernet
connection: Epson TM-U220B Impact
"Ethernet" Receipt Printer
-
Wireless
connection: Epson TM-U220B Impact
"USB" Receipt Printer
-
Print
Server connection: can use one of the printers listed above (if
using Epson printer with a print server be sure to install the Epson
Advanced Driver "2" not 3.
Download free Epson
printer drivers for TM series POS printers
Epson Print Driver
(SAVE TO FOLDER ON LOCAL PC ) NOTE:
if updating to newest driver:
-
Double-click the [driver].exe and accept the License Agreement, continue
and the Installer will create a folder on your PC called C:\Epson
Advanced Printer Driver (you will be prompted to select a printer from
the list
Install Epson RECEIPT printer driver on each POS
PC (Connected
to local PC parallel port)
Open Windows
Explorer <Double-click>
Epson print driver installer just downloaded
(example: ATM_302E.exe)
and accept the License Agreement -
Select
printer model (example: TM-T88IV Receipt, TM-U220 Receipt, etc.)
<Click>
Printer Port Settings
When
asked to Restart Computer > Answer: "Yes"
to allow PC to reboot -
After
rebooting, navigate to Printer screen and select RECEIPT
-
Navigate
to Ports and verify that
-
Test the
printer by printing a test page
Install
Epson PREP printer drivers on each POS PC (Ethernet
connected kitchen printers)
-
TMNetWinConfig download
and install (Disk1 Setup.exe)
-
Refer to
the RestaurantPlus Setup Manual, Appendix A
-
When you install the
printer driver for PREP printers, select TCP/IP instead
of Parallel.
-
See additional details
in RestaurantPlus Setup Manual, Appendix A.
-
Open Windows
Explorer
-
Navigate to
(C:)\EPSON Advanced Printer Driver
-
Select folder called Setup_TM
-
Select SilentInst3.exe
-
Select
kitchen printer model (example: TM-U220 Receipt, etc.)
<Click>
Printer Port Settings
-
When
asked to Restart Computer, answer: "No" (wait until all
PREP printers are
set up)
-
Repeat
for additional prep printers (1-6) located in kitchen, bar, etc:
-
PREP-2
-
PREP-3
-
PREP-4
-
PREP-5
-
PREP-6
-
NOTE:
each additional PREP printer will have its own unique IP address
-
When
asked to Restart Computer > answer Yes (only when all drivers are
defined)
-
IF
YOU GET CONFUSED OR NEED HELP:
Epson printer driver setting
for faster printing speed
Changing default serial printer baud rate to 19,200
Office
printer drivers installed on POS station
-
IMPORTANT!
On each PC, rename office printer driver (example: HP OfficeJet) to OFFICEPRT
Start
POS > Setup > Local PC Setup > add checkmark "Office
Printer Attached To This PC"
NetGear mini-print
server setup
Install Epson Printer Driver3. -
Install a Parallel
"Mini-Print Server" on Remote Kitchen Printer, attach other
end to Ethernet network cable
-
Install
NetGear Print Server software on each POS station
Locate
the PREP printer driver, select Properties > Ports
then change the
port to the correct
Print Server Port ID (if Print Server ID is not on the list you need
to create the port name)
Epson EM-U220 Ethernet remote POS
printer setup
-
Install Epson Printer Driver3
-
See
Epson
Printer Drivers and UB-E02 Ethernet Setup
-
When you install the
printer driver for PREP printers, select TCP/IP instead
of Parallel.
-
See additional details
in RestaurantPlus Setup Manual, Appendix A.
Cash drawer setup
-
If
using Epson receipt printers: purchase a cash drawer that connects to Epson
receipt printers using RJ11-12
interface connector cable
If
using non-Epson receipt printers: purchase a cash drawer that
connects to a Serial COM Port on the PC. -
NOTE: you can connect 1-3
cash drawers to the same PC (using printer and serial ports) for
bartender stations, etc.
Touch
screen setup
-
Our
POS software will work with virtually any touch screen
-
Recommend
12 or 15" screen size
-
Recommend
resistive touch
-
Set
Windows screen resolution to 800 x 600 pixels
File server setup
-
Install
operating system (newest service pack), drivers, network connectivity
(We recommend Office 2000 Professional)
Install
RestaurantPlus
Software from CD
(follow installation instructions)
Install
AccessRT (Microsoft Runtime 2000) to run BackOffice applications Install
RestaurantPlus software "Share"
(C:)\Program Files\RPlus
Assign
"Permissions" to "Everyone" = Full
Control
Install
an office laser printer for printing end-of-day reports, etc.
We
recommend that you purchase and install Microsoft Access,
otherwise you will not be able open and modify your Data.mdb file
on the file server
POS
station setup
-
Install
Microsoft Windows operating system (recommend XP
Professional with newest service pack), drivers, network connectivity
Install
RestaurantPlus software from CD
(follow installation instructions)
Install
RestaurantPlus software "Share"
(C:)\Program Files\RPlus
Assign
"Permissions" to "Everyone" = Full
Control
Delete
(C:)\Program Files\RPlus\BackOffice.mdb from POS stations
Delete
BackOffice icons from POS station desktops
-
Install
receipt printer drivers (RECEIPT, PREP-1, ETC.)
Magnetic stripe reader (MSR) setup
Laser
printer setup
-
Recommend
installing a Laser Printer on the File Server and one or all of the PCs,
in order to print system generated reports
-
Recommend
that printer be shared and that each POS station have a Laser
Print Driver installed and set to default printer
-
If
installed on POS PC:
Network
setup
-
Customer is
responsible for installing all Ethernet network cables
-
restaurantplus-contacts
a local
electrician, telephone installer or PC network professional
-
We
recommend
using Cat 5 or Cat 6 network cables
-
Our
software will work with basic Peer-to-Peer network
-
Network Setup Tips:
-
Remove all network
protocols except for TCP/IP
-
Specify IP
Addresses for each TCP/IP Adaptor
-
Recommend
using a Network Switch or Router (do not use a Hub)
-
"Map"
a drive to File Server (C:)\Program Files\RPlus
Shared
folder RPlus must have "Permissions" for
"Everyone" = Full Control
-
If using DSL, install
a 4-Port DSL/Cable Gateway Router connected to Switch
WE
DO NOT RECOMMEND USING "WIRELESS" NETWORKING FOR
RESTAURANTS, unless
you are a highly trained network installer
Caller ID wiring diagram
Installing Kitchen Display System (KDS) CRT Overhead Mount
Purchase
and install locally
-
We
recommend that you purchase and install the following items:
-
An
Internet Service Provider such as: DSL or Cable service, MSN,
Earthlink, PeoplePC, etc.
-
56K
External Modem, DSL or Cable Modem (generally you only need 1
modem which is usually installed on the File Server or on the PC
that will be running the credit card payment software)
-
UPS
Battery Backup (minimum 20-minutes) system for each POS station,
File Server and network switch or router
-
Anti-Virus
Software
-
Firewall
Software if you are connected to the Internet by DSL or Cable
-
Paper
supplies (purchase locally from Staples, Office Depot, etc.)
Installation & setup of local network, point of sale hardware and software
systems, including network printer setup, must be performed by a trained
computer professional.
Work with
a local point of sale
systems installer and our Setup Manual.
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