Shipping Policy
Electronic delivery
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Restaurant software & user documentation
(Rel.5.0 Download Files) are delivered electronically from our website
secure shopping cart at time of purchase.
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If you are unable to download the 186MB file
after 2 attempts, contact our Support department for other delivery options―
See Contact
Info.
Standard shipping
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We add Shipping & Handling to our products, based on the fact
that we absorb a portion of the shipping cost.
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UPS Ground
and/or FedEx Ground Shipping is used for point of sale hardware products drop-shipped directly
from supplier warehouse to customer inside continental U.S.A.
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Ground
shipments are not available to Hawaii, Alaska or to overseas customers.
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Customer is
responsible for all Shipping costs for return items.
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Backordered items are shipped as soon as available from supplier.
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Ownership passes to customer as soon as products are delivered to the shipper
or are delivered electronically.
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Tracking numbers and delivery
confirmation are provided by request only.
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Allow up to 10 days for
delivery of pre-configured & pre-tested systems (products are shipped to us,
pre-configured, then are shipped by us to you).
Priority shipping
If customer inside continental U.S.A. needs PRIORITY SHIPPING
(Overnight, Second Day, etc.) call our sales department for a quote based
on your Zip Code.
See Contact Info.
Customers outside of
continental United States
No POS hardware is shipped outside of the United
States. Contact a freight
forwarding company in the United States for us to ship to. They will forward
products to you, handle paperwork, customs, duty, etc.
Shipments to Canada and Mexico
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Customer must make arrangements for a freight forwarding company
in the United States to receive products shipped by us.
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We will send your freight forwarding company NAFTA
Certificates of Origin to eliminate you having to pay Duty in your country.
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Your freight forwarding company will make all arrangements for
Shipping products to final destination in your country.
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